At rv999, we believe you have a right to know exactly what data we collect, why we collect it, how we use it and who — if anyone — we share it with. This Privacy Policy explains all of that in plain language, without legal jargon designed to obscure what's actually happening with your information.
These aren't just words — they're the concrete standards that guide every decision rv999 makes about your personal data.
rv999 ("the Platform", "we", "us", "our") operates the online betting and casino platform accessible at rv999.click. This Privacy Policy describes how rv999 collects, processes, stores and protects the personal information of players who register and use the platform ("you", "the Player").
rv999 is the data controller for all personal information collected through the platform. This means rv999 determines the purposes and means by which your personal data is processed. For any questions about this Privacy Policy or how rv999 handles your data, you can reach us at support@rv999.click.
This Privacy Policy applies to all interactions with rv999, including account registration, depositing and withdrawing funds, placing bets, using the casino or crash games, contacting customer support, and visiting the rv999 website even without an account.
rv999 collects personal data in three main ways: information you provide directly, information generated automatically by your use of the platform, and information we receive from third-party payment and verification partners.
rv999 may receive confirmation of identity or payment status from Easypaisa, JazzCash, NayaPay, SadaPay and banking partners during deposit or withdrawal processing. This is limited to transaction confirmation and account matching — rv999 does not receive full financial account details from these providers beyond what is needed for the specific transaction.
Every piece of data rv999 collects serves a specific, legitimate purpose. The table below summarises the main uses:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account Creation | Name, DOB, phone, email | To create and operate your rv999 account |
| Identity Verification (KYC) | CNIC, selfie | Required before first withdrawal to prevent fraud |
| Payment Processing | Wallet number, bank details | To execute deposits and withdrawals in PKR |
| Security & Fraud Prevention | IP address, device data, activity logs | To detect and prevent unauthorised access and fraud |
| Customer Support | Account data, communication history | To resolve queries, disputes and complaints |
| Responsible Gaming | Betting activity, limit settings | To monitor for problem gambling indicators |
| Platform Improvement | Anonymised usage analytics | To optimise features, performance and user experience |
| Marketing (Optional) | Email, phone number | Only with your explicit consent; opt-out anytime |
rv999 processes your personal data under the following legal bases:
Given that rv999 processes real money transactions in PKR, payment data deserves specific attention. Here is exactly how rv999 handles financial information:
When you deposit or withdraw via Easypaisa or JazzCash, rv999 communicates with these providers' APIs to initiate and confirm transactions. rv999 stores your registered wallet mobile number to facilitate future transactions to the same account. rv999 does not have access to your Easypaisa or JazzCash account credentials, PIN or full transaction history beyond the specific transactions involving rv999.
The same principle applies to NayaPay and SadaPay. rv999 stores your registered wallet number for transaction routing purposes only. No access to your wallet's broader account details is possible or sought.
For IBFT deposits, you provide rv999's bank account details and make the transfer from your own bank. rv999 receives a transaction reference and the transferred amount from our bank. rv999 does not store your full bank account number — only a truncated reference sufficient to match and credit your deposit.
Card payments are processed through a PCI-DSS Level 1 certified payment processor. rv999 never sees, receives or stores your full card number, expiry date or CVV. The payment processor returns a secure token to rv999 that allows transaction tracking without storing sensitive card data. This is the same infrastructure used by major e-commerce platforms and banks in Pakistan.
Before processing your first withdrawal, rv999 requires identity verification. This involves you submitting a photograph of your Pakistani CNIC and a selfie. This is not a bureaucratic formality — it serves three real purposes for your benefit and ours.
First, it protects you: once your identity is verified and linked to your rv999 account, no one else can withdraw your funds — even if they somehow access your account login. Second, it helps rv999 comply with anti-money laundering requirements that apply to financial service providers. Third, it prevents fraud — including the use of stolen identities to create accounts.
rv999's KYC process is conducted by trained internal staff and, where necessary, through a third-party identity verification partner who operates under strict data processing agreements. Your CNIC image and selfie are:
rv999 uses cookies and similar technologies to operate the platform, maintain your session, understand how the platform is being used and — where you have consented — show you relevant promotional content. Here is a breakdown of the types of cookies rv999 uses:
Required for the platform to function. These include session cookies that keep you logged in during your visit, CSRF protection tokens and language preferences. These cannot be disabled without breaking core platform functionality.
Help rv999 understand which pages and features are most used, how long players spend on different sections and where technical issues occur. Analytics data is anonymised before analysis. Consent required.
Remember your preferences — such as your preferred payment method, deposit amount shortcuts and notification settings — so you don't have to re-enter them every session. Consent required.
Used only where you have explicitly opted in to receive personalised promotional content. These are never used to build a profile of you for sale to third parties. You can opt out of marketing cookies at any time in your rv999 account settings.
You can manage your cookie preferences through the rv999 cookie settings panel accessible from the footer of any page. Browsers also offer native controls for cookie management — consult your browser's help documentation for instructions specific to your device.
rv999 does not sell your personal data. However, to operate the platform, rv999 works with a limited set of trusted third-party service providers who may process your data on rv999's behalf under strict data processing agreements. These include:
rv999 may also disclose personal data where required to do so by Pakistani law, a court order, regulatory authority or law enforcement agency. In such cases, rv999 will disclose only the minimum information required to comply with the specific legal obligation.
rv999 retains your personal data for only as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
When retention periods expire, rv999 securely deletes or anonymises the relevant data. For self-excluded players, rv999 retains a record sufficient to prevent re-registration during the exclusion period, even if other account data is deleted at your request.
As an rv999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact rv999 at support@rv999.click with the subject line "Data Rights Request". rv999 will respond within 7 business days.
rv999 takes data security seriously and has implemented multiple layers of technical and organisational protection:
Despite these measures, no platform can guarantee 100% security against all possible threats. In the event of a data breach that poses a risk to your rights, rv999 will notify affected players as quickly as possible and take immediate steps to contain the breach.
rv999 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. The rv999 registration process includes a date of birth field and age confirmation, and the KYC verification process serves as an additional check against underage access.
If rv999 discovers that personal data has been collected from someone under 18, the account will be immediately closed, all associated data will be deleted (except where legally required to be retained for fraud prevention purposes) and any funds will be handled in accordance with our Terms and applicable law.
If you are a parent or guardian and believe your child may have created an rv999 account, please contact us at support@rv999.click immediately. We will investigate and act promptly.
rv999 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes — such as a new category of data collection or a new type of third-party sharing — rv999 will notify registered players via email or in-platform notification at least 7 days before the changes take effect. For minor changes (correcting a typo, clarifying existing language), notification may not be provided.
Continued use of rv999 after the effective date of a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with a change, you may request account closure before the change takes effect, and rv999 will process any genuine remaining balance to your verified payment method.
For any questions, concerns or requests related to your personal data and how rv999 handles it, please get in touch via:
You've read how rv999 handles your data — transparently, securely and without selling it to anyone. Register now and experience Pakistan's most trusted betting platform firsthand. Deposit from Rs 200 via Easypaisa or JazzCash and start playing in minutes.